Experts Blogs

Bad things happen, and we’re all mortal. Sometimes we forget that at work, and the death or illness of a colleague can be a great shock.   Nothing ever goes exactly as we had planned, and we constantly have to adapt and adjust to the events around us. Bouncing back from a major setback such as the death of a team member requires sensitivity and resilience on the part of team members and team leaders in equal measure. It’s never an easy process, but there are steps you can take to ensure those around you are getting the support they need...

“Are you being too uptight?” I have to ask this question of myself sometimes in order to loosen myself up. What happens is that life can beat us up and it can stress us out Then, it creates a cycle of being stressed which leads to feeling like you need to be uptight in order to survive, which only leads to more stress, and so it goes around and around. I get stuck in that cycle from time to time even though I fully believe in and want flow in my life. Flow is beautiful. It is a peaceful feeling that...

Many of us act as though we all see the same reality, yet the truth is we don't. Human Beings have cognitive biases or blind spots. Blind spots are ways that our mind becomes blocked from seeing reality as it is - blinding us from seeing the real truth about ourselves in relation to others. Once we form a conclusion, we become blind to alternatives, even if they are right in front of their eyes. Emily Pronin, a social psychologist, along with colleagues Daniel Lin and Lee Ross, at Princeton University's Department of Psychology, created the term "blind spots."  The bias...

Hello readers! I’m sure many of you work with businesses and leaders across the globe, either in person or via online communication and social media outreach. Our world is rapidly becoming much smaller, and the customs and nuances from one country to the next can prove a little daunting at times. In 2010 Michelle Obama mistakenly shook hands with an Indonesian dignitary, unaware that this was improper cultural etiquette. The dignitary practiced a conservative orthodoxy that forbids physical contact between a man and woman who are not related. Most Indonesian Muslims are more moderate, so it was probably tough for Mrs....

It may sound counterintuitive, but leaders should almost always apologize. Except when they shouldn't. That’s right – to set the best example and foster a positive, motivated environment, leaders should hold themselves accountable for any mistakes and let their employees and colleagues know when they’re sorry. Yet there are those times when apologies are not in order – sometimes it’s not easy, but it is necessary. Top 3 reasons not to apologize: 1. When someone messes up and you have to give feedback: In this case, there is no need for “sorry” because, well, you didn’t do anything wrong necessarily. If...