Experts Blogs

It may sound counterintuitive, but leaders should almost always apologize. Except when they shouldn't. That’s right – to set the best example and foster a positive, motivated environment, leaders should hold themselves accountable for any mistakes and let their employees and colleagues know when they’re sorry. Yet there are those times when apologies are not in order – sometimes it’s not easy, but it is necessary. Top 3 reasons not to apologize: 1. When someone messes up and you have to give feedback: In this case, there is no need for “sorry” because, well, you didn’t do anything wrong necessarily. If...